Industry Solutions

Data Management in Retail Industries

360 view of a customer, harmonize data from omni-channel

The Challenge

When retailers can deepen their knowledge of the customer across all of today’s proliferating retail channels, they can strengthen customer loyalty, increase share of wallet, minimize operational costs and maximize profits. it is hard because customer data is often difficult.

Trends
Functions
Trends

Increased consumerism

Omni-channel interactions with customer

Explosion of interaction data with customer

BAD DATA

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Incoherent views of a customer

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Not able to effectively use all the new interactio n data being collected

Functions
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Marketing

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Operations

NEGATIVE IMPACT

Poor customer satisfaction

Inaccurate forecasting

Implementation and Project Delays

DvSum Solution

DvSum capabilities for Retail industries provide a rich set of capabilities that allow multiple organizations within your company to get a better understanding, and drive higher quality of data for better business decisions.

Processes

  • Seasonal Planning Workflow
  • New Warehouse Setup

Connectors / Integrations

  • POS Systems
  • Big Data Clusters

Data Coverage

  • Products
  • Customers
  • Supply Network
  • Distribution Network
  • Forecasts
  • Inventory
  • Sales
  • Sentiment Data
  • Store IoT data

Data Quality Checked

  • Completeness
  • Validity
  • Accuracy
  • Golden-view of customer
  • Clean Sentiment Data for Predictive Analytics

Enabled Workflows

  • New Product Introduction
  • New Supplier Workflow
  • New Warehouse Setup
  • BOM Change
  • Capacity Change
  • Network Change
READ OUR CASE STUDIES

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